(Service-Based Access to Bitcoin Mining Capacity)
Last Updated: August 5, 2026
Article 1 – Introduction and Scope
This Blockchain Hashpower as a Service Agreement (“Agreement”) applies to all activities whereby the User (the “User” or “you”) accesses and uses standardized Bitcoin mining Hashpower as a Service (the “Service”) through StandardHash and/or its affiliated operating entities (the “Platform”). The Service is provided under a service-based model and does not constitute, nor shall it be construed as, any form of:
– investment contract;
– financial or wealth management product;
– collective investment scheme; or
– securities offering or yield-generating arrangement.
The Platform does not provide investment advice or financial advice and makes no guarantee or commitment regarding any form of income, profit, return, or economic outcome. By accessing, registering, placing orders, or otherwise using the Service, the User is deemed to have fully understood and agreed to be bound by all terms of this Agreement.
1.1 Definitions
For the purposes of this Agreement, unless the context otherwise requires, the following terms shall have the meanings set forth below:
Hashpower
“Hashpower” refers to a standardized measure of computing capacity allocated by the Platform for the technical execution of Bitcoin mining-related calculations as part of the Service. Hashpower is provided solely as a technical service capacity and is subject to operational conditions, network factors, and external variables beyond the Platform’s control.
Service Order
“Service Order” means a service execution record created by the Platform upon the User’s confirmation of a specific service configuration and completion of the required payment.
Mining Output
“Mining Output” means Bitcoin (if any) that may be technically generated as a result of Hashpower operation under the Service.
Non-Custodial
“Non-Custodial” means that the Platform does not hold, control, manage, or have access to the User’s private keys or digital wallets. Under a Non-Custodial model:
– the User retains sole control and responsibility over their wallets and private keys;
– the Platform does not act as a custodian, trustee, agent, or fiduciary of User assets; and
– the Platform does not initiate, authorize, or control digital asset transfers on behalf of the User.
Platform
“Platform” refers collectively to StandardHash and/or its affiliated operating entities, including associated websites, mobile applications, technical systems, and service infrastructure through which the Service is made available.
Hashpower Service Fees
“Hashpower Service Fees” refers to the base fees charged by the Platform for the provision of the Hashpower capacity, payable by the User in accordance with the Service Order.
Operational Service Fees
“Operational Service Fees” refers to the recurring fees necessary for the operation of the Hashpower capacity, including but not limited to Electricity Fees, Maintenance Fees, and other operational charges as specified by the Platform.
Repair Fees
“Repair Fees” refer to freight costs associated with equipment repairs within the manufacturer’s warranty, alongside expenses incurred for out-of-warranty hardware repairs, component replacements, complete unit replacements, and any related transport costs out-of-scope of the manufacturer’s warranty. These fees are denominated in USD, calculated based on the actual costs incurred by the hosting facility, and proportionally apportioned to Users.
Article 2 – Nature of the Service
2.1 Service-Based Access
The Service provides the User access to standardized Bitcoin mining Hashpower, delivered exclusively as a technical service. By using the Service, the User acknowledges and agrees that:
– The Service is limited to the provision of computing performance output;
– The User acquires no title, ownership, equity interest, residual value, or proprietary rights in any underlying mining hardware, machines, data centers, infrastructure, or physical assets;
– The Platform’s obligations are limited to the delivery of the specified Hashpower parameters; and
– A Service Order constitutes an operational instruction to activate a specific service instance and does not create a contract for the sale, lease, or transfer of hardware or assets.
2.2 Non-Investment and Non-Yield Nature
The User explicitly acknowledges that the Service is not an investment, financial product, or security. The Platform’s role is that of a service provider, not an investment manager or financial intermediary. Accordingly, the User agrees that the Service:
– Does not constitute an investment contract, profit-sharing arrangement, or income-generating asset;
– Does not provide the User with any right to guaranteed yields, dividends, or digital asset output; and
– Does not imply any expectation of profit derived from the efforts of the Platform. The User represents that they are engaging the Service solely for the purpose of accessing computing capacity, not for speculative financial gain.
2.3 Mining Output and Risk Disclaimer
Any Bitcoin mining output that may be generated through the Service (if any) is subject to inherent operational and market variables. The Platform makes no warranty or representation regarding the quantity, value, or timing of any mining output. The User acknowledges that:
– Mining results are significantly affected by external factors, including but not limited to network difficulty, block rewards, pool performance, power supply, regulatory changes, and broader market conditions;
– Output is inherently uncertain and may fluctuate, diminish, or result in zero yield; and
– The Platform is not responsible for the economic outcome of the mining activities, and any such output shall not be construed as income or investment returns.
Article 3 – Fees, Payments, and Hashpower Operation Rules
3.1 Term of Service Order
Each Service Order shall commence upon the activation of the Hashpower and shall remain in effect for no fixed term, continuing until terminated by either the User or the Platform in accordance with this Agreement or the Platform’s rules. The Platform reserves the right to adjust service parameters, including but not limited to fee structures, upon reasonable notice to the User.
3.2 Service Fees
The User shall pay service fees for infrastructure operation, maintenance, energy usage, and service delivery. Service fees consist of two components: Hashpower Service Fees and Operational Service Fees.
Service fees:
– are agreed upon prior to service activation;
– are not linked to digital asset prices, market performance, or expected output; and
– do not represent investment consideration.
3.3 Hashpower Service Fees
Hashpower service fees are fees for Hashpower access services. Hashpower services are activated after the User completes payment of the applicable Hashpower Service Fees, subject to Platform confirmation and operational conditions.
3.4 Operational Service Fees
3.4.1 Calculation Method for Operational Service Fees
The User shall pay operational service fees based on the actual online operating time of the Hashpower associated with their Service Order. Operational Service Fees include, but are not limited to, Electricity Fees and Maintenance Fees, which are measured and settled based on electricity consumption as follows:
Electricity Cost = Power Consumption × Electricity Unit Price
Where:
Hourly power consumption (kWh) = Active Hashpower × Unit power efficiency (W) ÷ 1000
The User explicitly acknowledges and agrees that each individual Service Order applies strictly to a single specific product model with a uniform energy efficiency rating, and product models of different energy efficiency ratings cannot be combined within a single Service Order. However, in the event that a User maintains multiple concurrent Service Orders across different product categories (including, but not limited to, 15 W/T or 20 W/T), the Platform’s system will calculate the power consumption separately for each Service Order based on its respective Active Hashpower and specific Unit power efficiency, and subsequently aggregate these individual calculations at the account level to determine the User’s total account-level operational cost.
Furthermore, because the Electricity Cost is calculated based on the Active Hashpower dynamically delivered by the Platform, the actual service fees deducted may fluctuate in accordance with real-time network conditions, pool performance, hardware status, and actual computing output.
3.4.2 Settlement Mechanism
Electricity costs may be settled through:
– Prepaid Service Fee Settlement; or
– Automated Service Fee Settlement.
(1) Prepaid Service Fee Settlement
The User may choose to prepay service-related electricity and operating fees prior to service activation. Service fees will be automatically settled and deducted from the prepaid account as the Hashpower runs. If the remaining prepaid balance is insufficient to support 24 consecutive hours of operation, the Hashpower service will automatically be suspended or cease.
(2) Automated Service Fee Settlement
Service-related electricity and operational fees may, where applicable, be settled through an automated service-level settlement mechanism. Such mechanism is a technical settlement method whereby fees are automatically and technically deducted from the corresponding computational performance output at the system level prior to the technical transfer to the User’s non-custodial wallet. It does not constitute profit-sharing, income distribution, or custodial fund management.
If automated settlement is insufficient to cover applicable operational costs, the relevant Hashpower service will automatically cease. The User may switch the entire account to the prepaid method and deposit sufficient funds to clear the outstanding balance to resume service operation. Any suspension of Service resulting from this settlement method shall be subject to the grace period and termination provisions set forth in Article 6.2.
The User explicitly acknowledges and agrees that the Automated Service Fee Settlement is a specialized system functionality provided by the Platform to enable real-time, automated conversion and settlement between Mining Output (e.g., BTC) and fiat/USD-denominated Operational Service Fees.
To maintain and execute this automated service, the Platform charges an On-Chain Settlement & System Conversion Service Fee (up to 1.0%).
This fee strictly covers the technical processing, automated multi-chain network clearing, ledger reconciliation, and system infrastructure service overhead necessary for continuous automated settlement. The application of such service fee is an integral and technical component of the Automated Service Fee Settlement functionality.
(3) Display Transparency and Interface Modifications
The Platform reserves the right to update, optimize, or granularly display the mathematical breakdown of the Automated Service Fee Settlement (including electricity cost and system conversion service fees) on its user interface (“UI”) at any time. The User acknowledges that any newly introduced breakdown, itemized deduction display, or UI visualization reflects the explicit itemization of pre-existing underlying technical costs and shall not be construed as a newly imposed fee, a breach of agreement, or an adverse modification of service terms.
3.5 Price Changes
The Platform reserves the right to adjust Hashpower fees and electricity unit prices based on market conditions. Significant price adjustments due to regulatory or force majeure reasons may result in service suspension or termination without refund of unused service periods. If any price changes occur, the Platform shall not provide any price difference compensation for orders that have already taken effect. The electricity unit price shall be charged at the adjusted rate.
3.6 Equipment Maintenance and Repair
The Platform is responsible for routine technical maintenance. All Repair Fees, as defined in Article 1.1, will be proportionally distributed among users according to their respective Ordered Hashpower ratio (Allocated Hashpower ratio) at the time of calculation, regardless of the real-time Active Hashpower status.
The User explicitly acknowledges and agrees that the settlement mode (Prepaid Mode or Automated Mode) is selected and applied uniformly at the account level and shall dictate the deduction mechanism for all active Service Orders under such account. The apportioned Repair Fees shall be aggregated and deducted based on the active account-level settlement mode as follows:
(1) Under Account-Level Prepaid Mode: Such USD-denominated Repair Fees will be converted into equivalent electricity volume based on the Platform’s designated electricity unit price, and directly deducted from the User’s central Prepaid Electricity Balance (kWh) at the account level. If the Prepaid Electricity Balance is insufficient to cover the aggregated Repair Fees apportioned to all active Service Orders, the outstanding amount shall be accumulated as an outstanding account balance, and the User may voluntarily top up their Prepaid Electricity Balance to settle the deficiency.
(2) Under Account-Level Automated Mode: Such USD-denominated Repair Fees will be converted into BTC based on the real-time market exchange rate at the exact hour of settlement, and technically deducted from the combined computational performance output of all eligible active Service Orders within the account prior to the technical transfer to the User’s non-custodial wallet. The User explicitly acknowledges and agrees that due to Bitcoin price fluctuations, the actual amount of BTC converted for the same USD value of Repair Fees will vary, and the Platform shall bear no liability for asset variations caused by market fluctuations.
If the combined computational performance output under the Automated Mode is insufficient to cover the total apportioned Repair Fees, the outstanding amount shall be treated as an immediate payment default. The Platform shall have the absolute right to immediately suspend the computing service of all active Service Orders under the account without prior notice, and such suspension, subsequent rectification, and eventual termination shall be governed strictly in accordance with the procedures set forth in Article 6.2 (including the 360-hour grace period). During such suspension, the User may choose to switch the account to Prepaid Mode and deposit sufficient funds into their central Prepaid Balance to settle the deficiency and resume the Service.
The apportioned Repair Fees shall be settled on a weekly basis. Any failure to fully settle such fees (resulting in an insufficient balance or insufficient mining output) shall cause the outstanding amount to accumulate as an outstanding balance and shall be treated as a failure to pay Operational Service Fees, subject to the grace period and termination provisions set forth in Article 6.2.
3.7 Payment Terms
3.7.1 Payment Obligations
The User shall complete payment of Hashpower service fees and operational service fees in accordance with prices, methods, and timelines displayed on the Platform. Such fees are service and operational fees and do not constitute investment, income, or financial return arrangements.
3.7.2 Payment Confirmation
The Platform shall confirm order status based on system records after payment completion. Recorded payment time, amount, and status serve as primary evidence of order effectiveness and service execution.
3.7.3 Payment Failure or Insufficiency
If payment cannot be completed due to insufficient balance, payment failure, or other reasons:
– Hashpower services may be suspended or terminated; and
– the Platform shall not be liable for service interruption or reduced or ceased mining output.
3.7.4 Irrevocability and Non-Refundability
Except as expressly provided by the Platform or required by mandatory law, fees paid and Service Orders that have taken effect are irrevocable and non-refundable.
3.7.5 Dispute Resolution
The User must raise any disputes regarding payment records, fee calculations, or fee breakdown displays within seven (7) days of the respective settlement and provide reasonable supporting evidence. Failure to do so constitutes absolute and irrevocable acceptance of the Platform’s calculation logic, exchange reference rates, and UI itemization.
3.7.6 Platform Rights Reserved
The Platform reserves the right to adjust Hashpower service fee structures and pricing due to operational, compliance, or technical needs. Such adjustments shall not affect already purchased orders.
3.7.7 Third-Party Fees
Certain digital wallets, tools, software, and third-party devices may charge transaction or transfer fees. The User is solely responsible for understanding and bearing such fees.
3.8 Taxes
All fees are exclusive of taxes, levies, or duties. The User shall be responsible for all applicable taxes, including but not limited to any income tax, value-added tax (VAT), or sales tax arising from the purchase of the Service in the User’s jurisdiction of tax residence (including but not limited to Singapore Goods and Services Tax, if applicable).
Article 4 – Modification of Services and Agreement
The Platform may update, modify, or amend the Service or this Agreement at any time for commercial, operational, or regulatory reasons. Notice of such changes will be provided via website announcements, app notifications, SMS, or email. The User’s continued use of the Service following such notice shall constitute binding acceptance of the updated terms. If the User does not agree to the modifications, the User must immediately discontinue the use of the Service and terminate the Service Order.
Article 5 – Non-Custodial Design
5.1 Wallet Responsibility
The Service adopts a non-custodial design. The User is solely responsible for wallet security, private key management, and address accuracy. The Platform bears no liability for losses caused by User-related factors.
Article 6 – Service Activation and Termination
6.1 Service Activation
Service activation timing and operational allocation are based on the confirmed service activation time recorded by the Platform. Delivery may be delayed due to holidays, presale arrangements, or special circumstances disclosed on the product page.
6.2 Hashpower Suspension and Service Termination
6.2.1 Grace Period
The User may choose between Prepaid Service Fee Settlement and Automated Service Fee Settlement for the payment of Operational Service Fees. In the event that the Service is suspended or ceases operation due to payment-related reasons as stipulated under the chosen settlement method, the Platform shall grant a 360-hour (15-day) grace period from the time of suspension.
If the Service remains suspended or ceased upon the expiry of this grace period, the Service Order shall terminate automatically and shall no longer be active. Upon such termination, all rights and interests associated with the Service Order shall expire immediately, and the Platform shall be released from any further obligations under the Service Order.
6.2.2 Termination by User
The User may terminate a Service Order at any time by ceasing payment of the Operational Service Fees. In such cases, the Service will be suspended in accordance with the payment settlement method chosen by the User. Upon the expiry of the 360-hour grace period as stipulated in Article 6.2.1, the Service Order shall automatically terminate.
6.2.3 Service Termination
The Platform may suspend or terminate services under the following circumstances:
– User violation of this Agreement;
– legal or regulatory requirements;
– force majeure events; or
– infrastructure or operational limitations.
Service termination does not entitle the User to refunds based on service performance, technical results, or network conditions.
6.3 Service Contract Transfer
The Platform provides a Service Contract Transfer feature that allows the User to request reassignment of active service contracts. Service Contract Transfer is an administrative service function and does not constitute a trading market, exchange, or financial marketplace. Transfer prices are initiated by the User subject to the pricing thresholds established by the Platform, and do not represent service value, market price, or guaranteed outcomes. All transfer requests are subject to Platform review and approval. The Platform does not assess, guarantee, or comment on pricing outcomes or transfer completion. The Platform may suspend, restrict, or permanently disable the Service Contract Transfer feature at its sole discretion without prior notice.
The Platform provides the Service Contract Transfer feature strictly as a convenience for administrative reassignment, not as a trading desk or marketplace. The Platform reserves the right, at its sole and absolute discretion, to restrict the maximum or minimum pricing thresholds for any transfer, or to freeze, reverse, and permanently cancel any transfer request without prior notice and without any liability, if the Platform suspects speculative trading, arbitrage behavior, secondary-market making, or potential compliance risks.
6.3.1 Technical Reassignment and Transfer of Repair Fee Liabilities
The User explicitly acknowledges and agrees that the technical capacity for Service Contract Transfer includes the simultaneous and unconditional transfer of any accrued and unsettled Repair Fees associated with such Service Order(s) at the exact time of transfer (collectively, the “Outstanding Repair Liabilities”).
6.3.2 Responsibility and Consent of the Assignee
Upon the execution and completion of any transfer request through the Platform’s technical infrastructure, the receiving party (the “Assignee”) shall automatically, irrevocably, and unconditionally assume all such Outstanding Repair Liabilities. The Assignee explicitly consents that the Platform has the absolute right to instantly deduct, freeze, or set off such assumed Outstanding Repair Liabilities from the Assignee’s central Prepaid Balance or consolidated computing outputs in accordance with Article 3.6, without prior notice.
6.3.3 Valuation and Absolute Waiver of Claims
It is the sole and exclusive responsibility of both the transferring User (the “Assignor”) and the Assignee to verify, investigate, and price any Outstanding Repair Liabilities prior to initiating or accepting the transfer. The Assignee hereby irrevocably waives any and all rights to claim technical errors, systemic fraud, or lack of disclosure against the Platform regarding the assumed Repair Fees. The Platform merely provides the administrative registry update and bears zero liability for the economic or debt parameters agreed upon between the Users.
6.4 Presale Arrangements
The Platform may offer Hashpower presales from time to time. Only in cases of overselling will unconvert portions be refunded at the original payment amount. Coupons or discounts are non-refundable.
Article 7 – Optional Hardware Retrieval Arrangement
Hardware retrieval is an optional operational arrangement and does not constitute proof of ownership, investment, or financial rights. This optional arrangement is provided solely as a logistical accommodation and does not alter the service-based nature of the Agreement. This arrangement does not create any ownership, security interest, or proprietary rights in hardware or equipment.
The User must submit a retrieval request one month in advance. Upon request submission, related Hashpower operation ceases. The User bears packing, service, and shipping costs. Retrievable models and quantities are subject to Platform announcements. Upon shipment, all rights under this Agreement associated with the retrieved service order shall terminate upon completion of shipment.
Article 8 – Risk Disclosure and Disclaimer
8.1 Operational Disclaimers
The User acknowledges that computing and mining-related services involve inherent operational and network risks. The Platform does not guarantee:
– service continuity;
– output levels; or
– network performance.
8.2 Digital Asset Market Risk
Digital asset markets are subject to significant volatility and uncertainty. The Platform makes no representations regarding future performance or outcomes.
8.3 Hard Fork and Soft Fork Risk
In the event of blockchain protocol changes that prevent mining output, the Platform shall not be liable for related losses.
8.4 Usage and Custody Risk of Digital Currencies
Digital currency transactions are irreversible. The User is solely responsible for wallet accuracy, credentials, and access security.
8.5 Regulatory Change Risk
Regulatory changes may affect digital currency usage or accessibility.
8.6 Acceptance of Risk
By using the Service, the User confirms understanding and acceptance of all associated risks.
Article 9 – Referral and Marketing Campaigns
9.1 Scope and Nature of Marketing Activities
The Platform may, from time to time and at its sole discretion, initiate promotional activities, referral programs, gamified mechanisms (including but not limited to mystery boxes, luck draws, and check-in rewards), and activity leaderboards (collectively, “Marketing Campaigns”).
The User acknowledges and agrees that all bonuses, commissions, hashpower credits, free draws, and digital rewards (collectively, “Promotional Rewards”) provided through Marketing Campaigns:
Are purely discretionary marketing incentives and technical promotional allowances provided by the Platform;
Do not constitute any form of investment yield, profit-sharing, dividend, financial return, security, or income distribution; and
Shall not create any proprietary right, equity interest, or entitlement in favor of the User until officially confirmed and disbursed by the Platform in accordance with the specific campaign rules.
9.2 Gamified Mechanisms and Mystery Boxes
Where Marketing Campaigns feature gamified mechanisms, including mystery boxes, daily check-in rewards, or random draws:
No Purchase Necessary: Participation in check-in draws or mystery box events is strictly designed as a promotional loyalty program. Unless explicitly stated otherwise, no purchase, payment, or financial consideration is required to participate in daily check-in or standard promotional draws.
Non-Gambling Acknowledgment: The User expressly agrees that such mechanisms are promotional gamification tools for user engagement and do not constitute online gambling, betting, or a lottery under applicable laws (including, without limitation, the Singapore Gambling Control Act 2022 and relevant laws of the User’s residence).
Randomization and Distribution: The allocation, probability, and execution of mystery boxes or draws are managed entirely by the Platform’s automated algorithmic systems. The Platform makes no representation or warranty regarding winning probabilities or specific outcome values. All system output logs shall serve as final and conclusive proof of event results.
9.3 Referral Program and Commissions
If the User participates in the Platform’s referral program (“Referrer”):
Commission Structure: The Referrer may receive a technical referral commission (e.g., a designated percentage calculated against the Hashpower Service Fees actually paid by referred users) or promotional hashpower bonuses upon successful completion of qualifying actions (such as identity verification / KYC or completed service orders by the referred user).
Promotional Service Fee: Referral commissions are paid strictly as consideration for independent user acquisition and promotional services rendered by the Referrer to the Platform, and shall not be deemed profit-sharing or interest payments.
Prohibited Promotional Conduct: The Referrer shall not:
Make false, misleading, or deceptive claims regarding potential returns, yields, or profits from the Service;
Represent or market the Platform or Service as an investment product, yield farm, wealth management service, or security;
Engage in spamming, fraudulent self-referrals, fake account creations, wash trading, or unauthorized multi-level marketing (MLM) schemes; or
Violate any local marketing, advertising, or financial promotion regulations in the Referrer’s or referred user’s jurisdiction.
9.4 Leaderboards and Competitive Rewards
Where Marketing Campaigns include competitive leaderboards (e.g., weekly invitation rankings offering cash or stablecoin rewards):
Ranking determinations are based exclusively on system-verified, fully compliant referral events during the defined campaign period.
The Platform reserves the absolute right to audit, disqualify, or void any rankings, points, or leaderboard rewards if it suspects fraud, sybil attacks, bot manipulation, self-referral loops, or breach of any terms herein.
9.5 Disqualification, Clawback, and Modification
The Platform reserves the right, at its sole and absolute discretion and without prior notice, to:
Modify, suspend, extend, or terminate any Marketing Campaign or its associated rules at any time;
Disqualify any User from participating in Marketing Campaigns or receiving Promotional Rewards if the User breaches this Agreement, engages in fraudulent activity, or violates applicable regulatory requirements; and
Freeze, revoke, offset, or claw back any Promotional Rewards, commissions, or distributed hashpower obtained through technical glitches, system errors, fraudulent referrals, or non-compliant promotion methods.
9.6 Taxes and Compliance
The User is solely responsible for determining, declaring, and paying any and all applicable taxes, levies, or withholdings arising from the receipt or redemption of Promotional Rewards or referral commissions under the laws of their tax residence.
Article 10 – No Agency or Promotion Authorization
No affiliate or third party is authorized to make profit or return representations on behalf of the Platform.
Article 11 – Limitation of Liability
11.1 Exclusion of Consequential Loss
The Platform shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or loss of anticipated mining output, even if the Platform has been advised of the possibility of such damages. The User expressly acknowledges that any estimated mining output or projected performance metrics provided by the Platform are for reference only, do not constitute a representation of actual yield, and are not part of any service guarantee. The User acknowledges that mining is inherently volatile and that the Platform’s liability is strictly limited to the direct refund of unconsumed service fees, if applicable, subject to the conditions set forth herein.
11.2 Force Majeure
The Platform shall not be liable for any failure or delay in performance of its obligations under this Agreement arising from events beyond its reasonable control, including but not limited to acts of God, war, civil unrest, riots, terrorist attacks, strikes, power grid failures, internet service provider interruptions, hardware malfunctions caused by third-party suppliers, or regulatory changes affecting cryptocurrency mining.
11.3 Limitation of Monetary Liability
Notwithstanding anything to the contrary in this Agreement, the total aggregate liability of the Platform, its affiliates, officers, and employees for any claims, losses, or damages arising out of or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, shall be strictly limited to the pro-rata portion of the Service fees paid by the User that remains unconsumed as of the date of the event giving rise to the claim (excluding all electricity, energy, and operational costs). The User acknowledges that this limitation is an essential element of the basis of the bargain between the Parties, and that, absent this limitation, the Platform would not provide the Service.
11.4 Enhanced Force Majeure
The Platform shall be excused from any performance failure or delay caused by events beyond its reasonable control, including but not limited to: (a) internet segmentation, cross-border network blockade, or ISP failures; (b) geopolitical changes, nationalization of assets, or sudden prohibition of blockchain-related activities in any jurisdiction; or (c) catastrophic energy infrastructure collapse. In such events, the Platform’s obligation to provide the Service is suspended, and the Platform shall not be liable for any resulting loss.
Article 12 – Governing Law and Dispute Resolution
12.1 Governing Law
This Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Singapore.
12.2 Dispute Resolution
Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause.
12.3 Arbitration Details
(i) The seat of the arbitration shall be Singapore.
(ii) The Tribunal shall consist of one (1) arbitrator.
(iii) The language of the arbitration shall be English.
The parties agree that any arbitration commenced pursuant to this clause shall be conducted in accordance with the Expedited Procedure set forth in the SIAC Rules.
12.4 Confidentiality
The parties agree that the arbitration proceedings, including the existence of the dispute, all documents, evidence, pleadings, and the final arbitral award, shall be kept strictly confidential. No party shall disclose any information concerning the arbitration to any third party without the prior written consent of the other party, except to the extent that such disclosure is required by applicable law, regulation, or legal process, or for the purpose of enforcing the arbitral award in a court of competent jurisdiction.
12.5 Waiver of Class Action
The User agrees that any dispute resolution, whether through arbitration or otherwise, shall be conducted solely on an individual basis. The User expressly waives any right to participate in any class action, collective arbitration, or representative proceeding against the Platform, its affiliates, or its officers. No dispute between the User and the Platform may be consolidated or joined with any other dispute or litigation involving other users.
Article 13 – Entire Agreement and User Acknowledgment
The User confirms that they:
– fully understand that the Service is not an investment product;
– do not rely on profit expectations; and
– voluntarily assume all related risks.
The User represents and warrants that they are not entering into this Agreement for investment, speculative, or profit-seeking purposes.
Article 14 – Service Provider and Payment Collection
Services under this Agreement are provided by MEI HSIA TECHNOLOGY PTE. LTD., a company incorporated under the laws of Singapore (UEN: 202408428E. Registered Address: 1 PAYA LEBAR LINK, #04-01, PAYA LEBAR QUARTER, SINGAPORE 408533) (the “Service Provider”).
All payments for the Service shall be processed and collected directly by MEI HSIA TECHNOLOGY PTE. LTD. or through its authorized third-party payment processors (e.g., Stripe, Binance Pay) acting on its behalf.
StandardHash operates as a global digital infrastructure brand. Affiliated entities may support operational, marketing, technical, and user engagement functions across different jurisdictions.
Article 15 – Insolvency
15.1 Liquidation and Service Order Termination
In the event of bankruptcy, liquidation, or business discontinuation of the Platform, all unfulfilled Service Orders shall automatically become void. The Platform’s liability shall be strictly limited to the return of any unconsumed portion of the Service fees paid by the User, subject to the priority of creditors under Singapore insolvency laws. Such cessation of services shall not be construed as an investment loss, financial loss, or a breach of fiduciary duty by the Company.
15.2 Nature of Claims
In the event of bankruptcy, liquidation, or business discontinuation, the User acknowledges and agrees that their status is that of an unsecured creditor. Any claim the User may have against the Platform regarding unconsumed service fees shall be strictly subordinated to the claims of secured creditors and other higher-priority claimants under the insolvency laws of Singapore. The User agrees that the calculation of any such refund shall be subject to a deduction of administrative costs, insolvency proceedings expenses, and any other costs associated with the winding-up process of the Platform.
Article 16 – Survival
16.1 Survival and Corporate Succession
This Agreement survives termination, dissolution, or entity changes and remains binding. The User acknowledges and agrees that MEI HSIA TECHNOLOGY PTE. LTD. is the legal successor solely for the technical delivery, operational performance, and ongoing maintenance of the Services previously held by its affiliates (including but not limited to Mei An Technology Ltd) regarding the Service. Such succession shall be construed strictly as an assignment of operational capabilities and contract performance, and MEI HSIA TECHNOLOGY PTE. LTD. does not assume any historic corporate, regulatory, financial, or legal liabilities of its predecessors that arose prior to the effective date of this succession. The User’s continued use of the Service constitutes acceptance of such succession.
16.2 Assignment and Business Succession
The Platform reserves the right to assign, transfer, or novate its rights and obligations under this Agreement to any affiliate, successor, or third-party acquirer of its business or assets without the prior consent of the User. The User acknowledges and agrees that such assignment shall be binding upon the User upon notice (electronic or otherwise) and shall not constitute a breach of this Agreement.
Article 17 – Severability
If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. Such invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if not possible, severed from this Agreement without affecting the remainder of the Agreement.
Article 18 – Notices
All notices, requests, or other communications required or permitted under this Agreement shall be in writing and sent to the email address registered by the User on the Platform, or published on the Platform’s official website. Such notices shall be deemed to have been effectively delivered upon transmission or publication.
Article 19 – Compliance and Preventive Suspension
The Platform reserves the right, at its sole and absolute discretion, to suspend the Service, freeze access to the User’s account, or restrict the withdrawal of assets without prior notice if the Platform, acting in good faith, determines such action is necessary to comply with anti-money laundering (AML) laws, know-your-customer (KYC) requirements, or internal risk management policies.
The User expressly acknowledges that the Platform shall bear no liability for any losses, including potential market opportunity costs, incurred due to such preventive measures taken in the interest of regulatory compliance or platform security.
Article 20 – Systemic Integrity and Disclaimer of Automated Systems
The Service, including all automated settlement systems, Hashpower allocation algorithms, dashboards, and API integrations, is provided on an “as-is” and “as-available” basis. The Platform does not warrant that the system will be error-free or uninterrupted.
In the event of system glitches, software code errors, or calculation discrepancies, the Platform reserves the right to implement corrective actions, including but not limited to database rollbacks and transaction reversals. The Platform is explicitly held harmless from any claims for damages arising from such technical system failures or the subsequent corrective measures.
Article 21 – Data Protection and Privacy
21.1 Data Processing
By using the Service, the User consents to the Platform collecting, processing, and storing necessary data, including but not limited to IP addresses, wallet addresses, and communication logs, for the purpose of service provision, security, and regulatory compliance.
21.2 Regulatory Disclosure
The Platform reserves the right to disclose User information to regulatory authorities, law enforcement, or third-party service providers as required by applicable laws, regulations, or legal processes in Singapore or other relevant jurisdictions, without prior notice to the User. The User waives any right to claim damages or seek remedies against the Platform for such disclosures made in good faith compliance with legal obligations.
Article 22 – Protocol Adaptability and Service Substitution
The User acknowledges that blockchain technology is subject to fundamental structural changes (including, but not limited to, protocol hard forks, algorithm updates, or mining difficulty shifts).
In the event of technical developments rendering the current Service model obsolete or operationally unfeasible, the Platform reserves the right to unilaterally adapt the Service to compatible protocols or substitute the allocated computational capacity with services of equivalent technical profile. Such operational adjustments shall not be deemed a breach of this Agreement, and the User agrees to accept the Service in its modified form.
Article 23 – Injunctive Relief and Equitable Remedies
23.1 Platform’s Exclusive Privilege
The User explicitly acknowledges and agrees that any breach or threatened breach of this Agreement by the User (including, but not limited to, unauthorized technical access, reverse engineering, intellectual property infringement, cyber-attacks, or attempts to disrupt the computing network) will cause immediate, irreparable harm to the Platform for which monetary damages alone would be inadequate. Accordingly, the Platform shall have the exclusive right, without any requirement to post a bond or other security, to seek immediate injunctive relief, specific performance, or any other equitable remedies from any court of competent jurisdiction to restrain such breach or threatened breach, notwithstanding the arbitration agreement set forth in Article 11.2.
23.2 Waiver of Equitable Remedies by the User
To the maximum extent permitted by applicable law, the User hereby irrevocably and unconditionally waives any right to seek injunctive relief, temporary restraining orders, specific performance, or any other equitable or extraordinary remedies against the Platform in any court of law. The User’s sole and exclusive remedy for any alleged breach, default, technical error, or wrongful act by the Platform shall be limited strictly to the recovery of monetary damages through binding arbitration as stipulated in Article 11.2. Under no circumstances shall the User seek to enjoin, restrain, freeze, suspend, or otherwise interfere with the Platform’s operational decisions, technical systems, data center management, risk enforcement actions (including account suspension, fee deductions, or service terminations executed under Article 3 or Article 6), or computing capacity allocations.
Article 24 – Ownership of Computational Data
All metadata, performance logs, operational analytics, and system-generated data resulting from the provision of the Service are the sole and exclusive property of the Platform. The User acknowledges that such data may be used by the Platform for service optimization, infrastructure development, and intelligence evolution. The User retains no ownership, interest, or access rights to such system data.
Article 25 – Governing Language
This Agreement is executed in the English language. In the event of any conflict, discrepancy, or ambiguity between the English version of this Agreement and any translation into another language, the English version shall prevail and be the sole authoritative text for all legal and interpretive purposes.
Article 26 – Indemnification
The User agrees to indemnify, defend, and hold harmless the Platform, its affiliates, and their respective officers, directors, and employees from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of or in any way connected with: (a) the User’s breach of this Agreement; (b) the User’s violation of any applicable law, regulation, or rights of any third party; or (c) the User’s use of the Service for any prohibited or illegal activities. This indemnification obligation shall survive the termination of this Agreement.
Article 27 – No Waiver and Cumulative Remedies
27.1 No Waiver
No failure or delay by the Platform in exercising any right, power, or remedy under this Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise thereof.
27.2 Cumulative Remedies
The rights and remedies of the Platform set forth in this Agreement are cumulative and are not exclusive of any rights or remedies provided by law.
Article 28 – Account Security and User Negligence
The User is solely responsible for maintaining the confidentiality and security of their account credentials, private keys, and any other access mechanisms. The Platform shall not be liable for any unauthorized access, asset loss, or service disruption resulting from the User’s failure to secure their credentials.
The User explicitly waives any right to claim damages against the Platform for unauthorized access or security breaches attributable to the User’s negligence, shared credentials, or third-party interactions.
Article 29 – Feedback and Intellectual Property
If the User provides any suggestions, comments, ideas, or feedback regarding the Service (the “Feedback”), the User grants the Platform a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, or commercialize such Feedback for any purpose without any obligation to the User. All intellectual property rights in any developments, optimizations, or system enhancements derived from or inspired by such Feedback shall vest exclusively in the Platform.